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Is your business looking to upgrade existing ISDN-based systems for better functionality
or ready to renegotiate your telephone contract for a more cost effective solution?
Spiderbox offers "toll-grade" business to business IP Telephony with a fully hosted PBX solution that combines
state of the art IP handsets with all the features of a modern telephone system at a fraction of the cost.
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Spiderbox is a licensed telecommunications carrier that is serious about the essential reliability and connection quality required for IP Telephony, which is why we are
building our own national private network to provide an internet "backbone" dedicated to guarantee voice quality. Our customers enjoy a direct connection from their business to our
telephone exchanges without being caught in the congestion of the public internet, which means their phone calls don't suffer the drawbacks experienced through almost all
other IP Telephony services.
Don't get caught out. Leave your critical communications technology in our capable hands, sit back and enjoy one of the best quality offerings on the market.
Let us show you how it should be done.
Spiderbox IP Telephony is a hosted PBX solution that is particularly suited to businesses looking to modernise their business functionality by integrating their
Telephony and IT. The solution is based upon the award winning, wildly popular open-source PBX software, Asterisk, and customised for business enterprises that require
in excess of 10 telephone handsets. Your business is able to take advantage of the full feature set of an enterprise PABX, the kind of system larger competitors enjoy,
without the need to outlay a sizeable sum for the privilege. The business grade telephone system is located and fully maintained in one of our data centres for your
convenience.
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Business Benefits
| BUSINESS BENEFIT |
HOW DOES THAT RELATE TO YOUR BUSINESS |
| No Capital Outlay |
This tougher economic climate is a good motivation for customers to review their business cost structures and whittle out the wastage. Spiderbox IP telephony solutions do not require our customers to invest precious capital on purchasing a new phone system. The cost of equipment, individual phone calls, office relocations and system changes are lower than with traditional phone systems due to increased flexibility and software reconfiguration. |
| Easy to Manage |
Spiderbox IP Telephony comes with an easy to use Web based interface that puts you back in charge of your phone system. Customers can change any of the extensive features and by themselves or have a Spiderbox engineer give you a hand with minor changes. |
| Improved Productivity |
Intelligent call routing can be created using ring groups which will call both office phones and mobile phones to make sure your customers can always reach your staff. Even if they forget to switch on call forwarding before they leave the office, calls will faithfully reach them wherever they are. When they arrive back at their desk, the large color LCD display lets them know they missed a call, and who it was.
Voicemail ensures that important callers can leave a message, and the system will automatically email that message to an email address as a sound file.
Every handset can act as a fax machine, receiving fax calls and converting them to PDF, then emailing the file to an email address.
Time of day aware interactive voice response (IVR) menus or telephone trees mean that callers are put through to the right person at the right time, improving business efficiency and customer service outcomes. |
| Geographic Independence |
Stay in touch while on the move. Using the internet to place and receive phone calls means you are not tied down to the building the PABX is situated in. You can move around the country, to different locations, or even abroad to provide seamless business management or customer experience. |
| Spiderbox Support |
As with all of Spiderbox products and services, we offer exceptional customer support. The head office which is strategically located in the Brisbane Technology Park, a recognised growth hub of the Southern Brisbane region, and encompasses our research and development, technology centre, and highly skilled team of system engineers that directly support our tailored customer solutions. |
| Affordability |
The unmatched price/performance solutions offered by Spiderbox are a genuine motivation for business to scrutinise existing arrangements. The cost of equipment, individual phone calls, office relocations and system changes are lower than with traditional phone systems due to increased flexibility and software reconfiguration. |
| Return on Investment |
Spiderbox would like to provide you with a complimentary analysis to help you better evaluate how IP Telephony could support your business and quantify anticipated ROI time frames.
Quite simply, we conduct a one hour meeting with your relevant financial and operational staff, identify areas of likely benefit, and a compile summarised report upon completion incorporating the following areas:
- TCO Savings
- Ongoing variable cost reduction
- Business functionality Benefits
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Tailoring a cost effective solution that's right for your business environment right now,
with the ultimate flexibility to remain suitable as your business grows
and the way you manage your business evolves with the marketplace. |
Technical Benefits
| TECHNICAL BENEFIT |
HOW DOES THAT RELATE TO YOUR BUSINESS |
| Quality Technology and Infrastructure |
Spiderbox proudly own and maintain our infrastructure, which means you are not paying the additional margin that a reseller builds into their charges. In addition, your business is dealing direct with both billing and support so there are none of the delays that are experienced with resellers when you need assistance. |
| Guaranteed Call Quality |
Business Grade IP Telephony is all about the network between your office and the telephone exchange where the IP telephone call becomes a traditional phone call. It is this network that an IP Telephony Service Provider is responsible for. VoIP Providers that supply VoIP services using the public internet to transport voice calls, frequently experience static, echo, speech lag, and worse still, call drop outs. Not an ideal impression to leave upon your customers. At Spiderbox, every leg of the journey (or "hop") from your business to our exchange is high speed and completely private. This provides you with high quality business calls that are completely secure and sound no different to traditional telephony. |
| Guaranteed Security |
Unlike competitor products, your calls arrive securely at the Spiderbox network through a point-to-point connection or Virtual Private Network (VPN), between your local network and our telephone exchange. VPN security is the highest form of security available for voice data, meaning that your calls cannot be hijacked or eavesdropped in any way. Any traffic sent over the public internet is directed over an unknown path through unknown operators preventing an absolute security guarantee. |
| Flexibility |
Flexibility is made easier than ever; if you have an existing IP Telephony system you can keep it, and transfer the voice traffic to our network. If you're unimpressed with the quality of the calls you're making, a connection to the Spiderbox network will improve your call quality to "Toll-Grade", as long as your existing system is compatible. |
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Spiderbox can provide you with a superior IP Telephony experiences across regions, states and countries.
Our commitment to innovative and cost effective solutions signals the end of costly, one-size-fits-all
communication products from outdated Telco structures. Our proven interoperability provides complete
integration into your existing communications infrastructure with scalability making it future proof.
Call now for your complimentary ROI analysis and solution comparison. |
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