What types of broadband can we deliver to your business?
Our services are designed to make your life simple. After all, telecommunications issues shouldn’t be taking your focus away from running your business. You can trust us to manage the transition smoothly, and resolve any issues as they arise.
Colocation The decision to move servers to a dedicated hosting facility, or to maintain them in-house is an important part of your overall…
We are pleased to recommend David Stevens and the Spiderbox team to any business who may need communication services. We were looking to open a new office but had a very short time frame. We found a location in Sunnybank and made contact with David regarding a quick internet service. Not only was this completed and installed within our very short time frame but the communication and service throughout the order was fantastic. Their speed of installation helps us as a fast moving company to be up and running hassle free. With one small support request (to align with our company policies) logged late in the afternoon, it was responded to extremely quickly by their team and corrected effortlessly. Tim Morris, Operations Coordinator, Uber Australia
What Makes Us Different
If you're looking for a service provider who is always there, always available when you need help, then you have come to the right place.
The Telco You Can Talk To
From IT support, to billing enquiries, to advice for business growth, Spiderbox staff are always available to talk with you. We make it our mission to resolve your enquiry in an openly, honestly and expediently. Call us on 1300 199 097 for the cost of a local call.
10 Minute Callback Promise
We have outstanding support without the long queues. Based in Brisbane, our local IT support experts will answer your call immediately during work hours. After hours we guarantee to call you back in 10 minutes. Read more about our outstanding IT support.
The In Touch Program
We make it our business to stay in touch with you. Whether you’re speaking to our pre-sales appraisal team or our friendly support staff, our aim is to ensure our solutions work for your business. Our IT team will resolve your problems expediently. And our sales team will keep you informed of the latest offerings, and we regularly check in to see just how things are going for you. You’re not just another account to us. We value your business.
No Excess Charges Guarantee
You may have been surprised by excess charges in the past, in fact the industry coined the term "bill shock" because this practice became so commonplace. At Spiderbox, we don't believe in nasty surprises - everything is upfront and easy to understand. Almost all of our customers are on a plan that features our "no excess charges guarantee" which means NO EXCESS CHARGES, EVER!
Central to our company vision are our clients. Explore the links below to see what we do for them.